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Privacy Policy

Nek Rishta Matrimonial (“Nek Rishta”, “We”, “Us”, “Our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website, mobile application, or related services (“Services”).

By using Nek Rishta, you agree to the practices described in this Policy

Information We Collect

We collect three categories of information:

a) Information you provide directly

  • Personal details: name, gender, date of birth, marital status.
  • Contact details: phone number, email address.
  • Profile details: education, occupation, income, religion, caste/community, family background.
  • Photos, videos, and other profile-related content you choose to upload.
  • Sensitive personal data (health conditions, ID proof, financial details) only if you choose to provide them voluntarily.

b) Information collected automatically

  • Device and technical data: IP address, browser, operating system, device identifiers.
  • Usage data: login time, pages visited, search activities, interactions with other members.
  • Cookies and tracking technologies (explained below).

c) Information from other sources.

  • Details shared by family/guardians who create profiles on your behalf (with your consent).

How We Use Your Information

We use your personal data fairly and only for lawful purposes, including:

  • To create, display, and manage your profile for matchmaking.
  • To suggest matches and send you alerts, notifications, and recommendations.
  • To provide customer support and improve our services.
  • To detect and prevent fraud, abuse, or violations of our Terms.
  • To comply with Indian laws and legal processes.
  • To conduct surveys, research, and service improvements.
  • To send promotional and marketing communications (you may opt out at any time).
  • For system security, backups, and disaster recovery.

Cookies and Tracking Technologies

We use cookies, pixels, and other tracking tools to improve your experience. Cookies are small text files stored on your device. They help us:

  • Remember your login and preferences.
  • Understand how you use the Services.
  • Improve website/app performance and content.
  • Show you relevant ads and recommendations.

You can manage or disable cookies through your browser settings. However, blocking cookies may limit certain features of the Services.

We may also use third-party analytics tools (such as Google Analytics) that use cookies to collect information about usage trends. These third parties are bound to keep your data confidential.

Sharing of Information

We may share your information with:

  • Other registered members, for the purpose of matchmaking.
  • Service providers (payment gateways, IT/hosting, analytics, marketing support).
  • Law enforcement, regulators, or courts if legally required.
  • Business partners or affiliates in case of merger, acquisition, or restructuring.

Note: We do not sell or rent your personal information to advertisers or marketers.

Data Security

  • We use encryption, firewalls, and access controls to safeguard your data.
  • Only authorized staff have limited access to your information.
  • While we take industry-standard precautions, no online platform is completely secure. We advise you to exercise caution when sharing sensitive details.

Data Retention

  • We retain your information as long as your profile is active.
  • If you delete your account, we may keep limited data for legal compliance, fraud prevention, or dispute resolution.
  • Data no longer needed will be deleted or anonymized.

Your Rights

You have the right to:

  • Access and update your information.
  • Request deletion of your profile and withdraw consent.
  • Restrict or object to processing in certain situations.
  • Control your communication preferences.

Note: You can exercise these rights via your account settings or by contacting us directly.

Children’s Privacy

Our Services are only for adults (18+ for women, 21+ for men). We do not knowingly collect data from minors. If we find that a minor has registered, the account will be deleted.

Children’s Privacy

Our Services are only for adults (18+ for women, 21+ for men). We do not knowingly collect data from minors. If we find that a minor has registered, the account will be deleted.

International Transfers

If your data is transferred outside India, we ensure it is protected under applicable Indian laws and contractual safeguards with third parties.

Updates to this Policy

Our Services are only for adults (18+ for women, 21+ for men). We do not knowingly collect data from minors. If we find that a minor has registered, the account will be deleted.

Updates to this Policy

  • If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, please email us at legal@nekRishta.com or contact us at (555) 123-4567.
  • The Grievance Officer shall be available from 10:00 AM to 6:00 PM (Indian Standard Time), Monday to Saturday, except on Sundays and public holidays in India. The appointment of the Grievance Officer is made in accordance with Rule 3(11) of the Information Technology (Intermediaries Guidelines) Rules, 2011. All complaints addressed to the Grievance Officer must be submitted in writing. We will make reasonable efforts to resolve such matters promptly and efficiently.