All payments made to Nek Rishta for membership, profile activation, or any premium service are non-refundable, regardless of usage, results, or customer decision to discontinue the service after payment.

Due to the personalized nature of our services and the digital consumption of our offerings, once a service has been purchased, the amount paid is deemed non-refundable.

The services purchased are non-transferable. Membership, benefits, and subscriptions cannot be transferred to another individual or adjusted against any other service.

Our matrimonial services often involve manual efforts, data verification, personal consultation, and profile promotion. As such, once the process has begun, we are unable to reverse or refund the payment, even if the user does not wish to continue.

While we strive to provide the best possible matches and personalized support, we do not guarantee a successful match or marriage. Our responsibility is to provide matchmaking assistance — outcomes are subject to individual preferences and compatibility.

If you choose to cancel your membership before the end of your subscription period, no partial or full refund will be issued. You will continue to have access to the services until your subscription expires.

If you have any questions regarding this policy, feel free to reach out to our support team at info@nekrishta.com or call us at +91 9876543210.